We and hundreds of others are completely frustrated with getting our Piaaware to work. they claim it’s fast and easy but nothing is further from the truth. 3 months and hundreds of dollars we are still unable to claim like so many others They don’t have easy instructions and everything we do just adds more problems. No diagrams, no easy to understand directions and they DO NOT TELL YOU WHAT YOU NEED.
He’s not the only one. The FlightAware download/configuration page SUCKS MY BALLZ. Most people who get into using the software aren’t electronics engineers, programmers, or other highly technical people. They are enthusiasts by and large. Guys who are into planes and not computers. It’s sad that the Mods/Admin of the site can’t get it through their thick skullz that many people would just like to download an image, burn it to a SD and just have it work!
And really, what’s so wrong with that. People are buying their own equipment, providing a free data feed to FlightAware where FA make money off all this… and FA can’t just make it work? That’s seriously WTF! There is little to no documentation on the software, sparse install information on the site without having to dig into the forums. For all the time they take into writing the code, they really can’t just sit down for the day and write ONE page on how to just make it work? That’s not lazy… it’s STUPID!
I just downloaded the latest image, and now it’s asking me for a userid and password after installing it and starting it for the first time… there is no mention on the installation page on what this is for… nothing! Why? I have no idea is this my FA account or what? Sure common sense tells me to input my FA info… but why can’t some just document this so there is no guess work. Isn’t that what software developers do (been one myself for 30 years), don’t they take code and make it work to solve a particular problem or task. If you don’t know how to use the s/w you won’t get the benefit of it…
And what is even sadder… is there are other idiots out there that make some lame argument NOT to create some installation information for enthusiasts… where is the logic in that?
By alienating thousands of people because ‘they should be technical enough’, FlightAware is doing no one any good. That attitude is what stifles growth and pushes people away from getting involved in aviation… not what aviation needs today where private pilots are leaving in the thousands yearly!