Bug - Airline Name listing doesn't popup


#1

For some reason, the airline name lisiting doesn’t popup as I start typing an airline name using my office laptop PC. It works fine on my home PC. Can someone suggest a solution?


#2

Make sure you’re trying to access it from the main home page. Doesn’t always work from the discussion pages.


#3

It does not work from the Main home page.


#4

Click on the “Live Tracking” link in the upper left of the page, and then try typing in the airline…

http://i16.photobucket.com/albums/b8/CheckM8/FlightAware-1.jpg


#5

It still doesn’t work. I get an error message saying I must select an airline from the box below the search form. That’s not possible when a box doesn’t pop up.


#6

What operating system and Web browser are you using?


#7

Windows XP Professional and Internet Explorer 7.


#8

That’s what I’m using - it works for me…
Try deleting your browser cache?


#9

Seems to work for me… also IE7 and XP pro

:question:


#10

I deleted the temporary internet files, cookies, and form data. It still doesn’t work but I appreciate your time on this.


#11

Could it be related to a popup blocker? shrug Just grasping at straws now…


#12

I made popups okay from flightaware.com and it still didn’t resolve the problem.


#13

Have you disabled (or installed any 3rd party tools that would disable) Javascript?


#14

Java is enabled. I notice when I start typing the airline name, an “error on page” shows in the bottom left of the page.


#15

Not sure if it makes a difference, but my box pops up above and to the right of the input forms. There is also a “webpage cannot be displayed” error below the forms where the advertisement usually is.


#16

Thanks for your diligence on this. I’ll have my IT people take a look at it.


#17

If possible, let us know the resolution so we can put the resolution in our bag of tricks for when the next person runs into this problem.

Allen


#18

Will do.


#19

Traveler2’s IT dept… “That is a problem and we are looking into it…”

:laughing: