tracking


#1

Since the animation of aircraft began I can no longer hover over the aircraft and get info such as origin/destination, altitude and speed. I am getting two small green dots or dash/slash where that info used to be. I have to click on the plane and leave the activity screen and go to the screen with info on that specific flight. I really liked the ability to compare nearby aircraft w/o leaving the activity screen. Am I doing something wrong…do the dots and dashes mean that this info will be forthcoming as the changes develop?

Thanks for any response!


#2

Which browser are you using?

Are you pointing at a blue flight to/from an airport or a green vicinity flight?


#3

Also, are you not seeing the hover box on all flights or just some specific ones?


#4

I am using IE8 and am not getting info on any flight regardless of the color of the image.


#5

I also get an alert that there is a problem with my email address. I have re-entered my address numerous times and still get the alert. Would it help to delete the application and re-install?


#6

Email problems are unrelated to the app. Your email provider is bouncing messages back to us. You need to contact them to determine why they’re doing that.


#7

I have no idea what happened but the info on the tracking screen mysteriously reappeared! :smiley: :smiley: :smiley: :smiley: :smiley:


#8

Yes, we fixed the bug.