FlightAware Discussions

Missing Tracklog for too many flights

HI, we are using flightaware to track flights and we notice that 10% of the flights we have are missing tracklogs, specially during takeoff.
I understand that sometimes we have shadow areas that never shows the tracklogs, but for theses cases sometimes we have sometimes we dont. take example of flight FDB306 or FDB912 between 10/jan/20 and 13/jan/20… missing around 40 minutes after take off, but next day is fine.

Is there anything flightaware is doing to reduce the amount of tracklogs lost?

really important for us to have confidence in the data we acquire.

thanks