FlightAware Discussions

Maximum number of alerts


#1

I track about 3-4 flights per week. Today I entered my e-mail and got this message… “This user has reached the limit on the number of alerts and cannot receive more”

Can anyone help with this?? Thanks


#2

Check if your radar are still working or for some reason they are stopped


#3

I’m not sure I understand what you mean by radar.

I’ll explain my detail further. My wife travels about 4 times per month, and I like to track the plane.

flightaware.com/live/flight/DAL2226

I enter my email address to be notified of the flights activity, and that is when I get the message…“This user has reached the limit on the number of alerts and cannot receive more”

Hope that explains it better. Thanks for any help.


#4

I just got that message as well.
I think I had hit the limit of “Flight Alerts (e-mail, mobile, etc.)” mentioned on this page:
flightaware.com/commercial/premium/
I had just set up to receive alerts on a flight via my app, and also to four email addresses.
Hope this helps.


#5

Are the actual limits documented anywhere? Is it a lifetime hard limit or a no-more-than-X-per-some-time-period?


#6

If you follow the link above, you’ll see all accounts above Basic have ‘unlimited Flight Alerts’.