FlightAware Discussions

FlightXML3 Subscription Not Renewing

Hello,

I have a FlightXML3 Gold subscription that was set to renew on March 19th, but as of today, 3/26, my plan has not been renewed and I have not been billed for another month.

I am currently at my query limit for the previous month.

Can my subscription be renewed, and how do I go about having it renewed automatically on the designated billing date?

Thank you.

We have billed you and your query count has been reset. You should be billed correctly on the 19th from now on. Let us know if you need anything else.