Flightfeeder not collecting data;cant connect web interface


#1

I got my flightfeeder today, unfortunately neither is it collecting any data nor does it allow me to connect to the web interface. On trying to connect to the web interface it says, “This webpage is not available” Kindly help and let me know how do I resolve this.
Sorry I cant connect via HDMI as I do not have a HDMI monitor.


#2

I opend up the box and figured out two things: The USB cable had come loose and is also damaged/shorting. I’ve temporarily replaced it with a regular cable but that means that I have had to unmount both boards inside and they both sit outside the white and blue box. The reason is because the regular sized USB pin is too big at the back and the original one was an L shape. Moreover, my cables about a meter long as against a 6-8 cm original cable. Im scouting for a cable like the original to be able to fix this and close the box.


#3

Hi,

We have opened a case on your behalf in efforts to resolve your issue. Please refer to your case # 42151

Thank you for choosing FlightAware!

Paul


#4

thanks!