Flightfeeder not uploading data

My Flightfeeder is not uploading data though I see aircraft on the local console. My stats on my page don’t change and the check in status does not update.
I wrote to FA support a few days ago as well.

I just discovered that when connected to a HDMI out while the Radio, Ethernet, DHCP and Gateway are Green, FlightAware has a red background.

Dear FA staff - Will that help troubleshoot the issue I am facing?

Thanks.

Dear FlightAware staff,
I have sent you a couple of emails in response to your email. Please can you refer to them and suggest the steps I take to get the FlightFeeder online again.

Dear FA staff,
Any further guidance how should I troubleshoot this?
Thank you for your assistance.

Dear FA staff,
Any updates please?

Thanks!

hey man, i flightfeeder is me too, not uploading data

flightaware.com/adsb/stats/user/ … tats-11041
the 11041 is not uploading data, but my 9492 working is normal, i don’t why my 11041 not uploading data.
P.S. this is equipment my now test, Ready to install it in September, but the problem can’t be solved and I can’t install it anywhere else.

Hi excpjg2000,

Our apologies for the delayed response.

There has been a case filed on your behalf on this issue (case 52118).

We are working on resolving this issue for you.

Best regards,

Paul

Hi Bindra T,

Our apologies for the delayed response. We are looking into this issue for you and will revert back as soon as we figure out the root of this issue.

Your patience is appreciated.

Best regards,

Paul

Thank you Paul.
The one thing I forgot to mention was that I did not receive the signal filter in the package you sent me. According to the installation instructions at flightaware.com/adsb/flightfeeder/install , this should have been a part of the package.

Hi Bindra T,

The filter is not necessary for the Flight Feeder which was sent to you.

Paul

I have the same problem.

Hi marco,

We are working on fixing this issue for you.

A case has been assigned on your behalf (Case #52359). Someone will reach out to you shortly.

Your patience is appreciated.

Best regards,

Paul

I also got this problem

Hello,

We found the cause of the problem you’re having with your FlightFeeder. We are working on a fix that should be ready by the end of the week.
Physical access to the FlightFeeder will be required, and we will email you full instructions to fix your FlightFeeder.
Thank you for your patience and we apologize for the inconvenience.

Regards,

Paul Abolo
FlightAware

Hi Paul,

I have installed the 6.4 image but now I can’t receive any but local traffic, I can ping hosts in my local network but not outside of it.
Disabling my firewall and putting FF in the DMZ zone didn’t help either.
Any help would be appreciated.

Regards,

Steffen

I too have flashed the 6.4image but my feeder does not seem to be contributing any data

After I did the latest update, my Piaware isn’t uploading to FA anymore, but it’s feeding fine for FR24…

Hi Steffen,

We are working on fixing this issue for you.

A case has been assigned on your behalf (Case #53483). Someone will reach out to you shortly.

Your patience is appreciated.

Best regards,

Paul

Hi Bindra,

We are working on fixing this issue for you.

A case has been assigned on your behalf (Case #53484). Someone will reach out to you shortly.

Your patience is appreciated.

Best regards,

Paul