We just signed up 2 days ago, and have been doing some basic development/testing using the AirlineFlightSchedules endpoint. Upon logging into the dashboard at the end of the day yesterday, SURPRISE, our total API calls logged were just shy of 25,000 (with the associated bill to go along with it!)
I called the company phone number and spoke to customer service, who subsequently referred me to this forum.
During one 3-hour period, over 5500 API calls were charged to our key - with several others in the 3000+ range for an hour or 2 period. Clearly there is a mistake here as the only API calls we made were initiated manually, and my (barely) opposable thumbs can’t even push ENTER that quickly
The API is pretty much what we are looking for to supply the data for our web service, however I have some concerns, obviously, about reliability of accounting/billing if we are to move this from dev up to production.
Please let me know what I need to do to have our API calls reviewed, and most importantly figure out why this happened
Please remove the calls/charges from our account. We are operating in essentially a sandbox/dev mode and it’s laughable to have amassed a $174 bill in 24 hours
Is there a way to put the account into “sandbox” mode so we aren’t nickel and diming while we are making test/dev calls?
It’s a great service so far, aside from the above, and I’m hopeful we can get this all straightened out.