Big Map

FlightAware General
1

The last two days I have been unable to open the Big Map. Only an ad comes up instead. Has something changed? DY

2

Which bigmap - a flight, an airport, or another page?

Can you post the contents of flightaware.com/fix?

3

In the lower right corner of the Flight Tracker page is an icon that is four white arrows pointing out. Clicking on that icon used to expand the radar map to full screen. That doesn’t work for me anymore. DY

4

Thanks, you’re referring to the flight page.

We need to know what browser you’re using, please post the contents of flightaware.com/fix

5

I’m not a computer person so bear with me. Browser is Mozilla 4.0, using a laptop in Illinois, can accept cookies, javascript is fine, may be behind a proxy. Now, I don’t know what any of that means. I share this laptop with three other people but they aren’t here now. I hope this information helps. DY

6

Can you copy and paste exactly what it says on flightaware.com/fix? We need more details than you relayed.

Thanks.

7

Session Diagnostics
•Your browser is Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET4.0C)
•You are not using a mobile device
•You may be behind a proxy

  • x_forwarded_for: 50.40.249.217
    •Your public IP address is 50.40.249.217
    •You are currently logged in.
    •Your username is dy1128
    •Your user id is 49353
    •Your session id is 8286d36e65bc…4662b767d791
    •You can accept cookies from FlightAware
    •You have successfully logged in to FlightAware with this machine and browser at least one time in the past.
    •You have never chosen a language (locale).
    •No default locale detected.
    •Your region is US/en_US
    •Your javascript is working fine.
    •Time (zulu) is Thursday, 18-Oct-2012 21:24:55 GMT
    •JavaScript system clock: Thu Oct 18 16:24:50 CDT 2012
    •JavaScript timezone offset: 300 minutes (5 hours)
    •Your account can view 4 months of flight history
8

Started today on my computer too.

9

The big Flight Page map has returned to service. Thanks so much. DY

10

This was an IE6 and 7 issue, fixed last week.