[Alerts Error]: channel_id is not connected: 21

POST: https://aeroapi.flightaware.com/aeroapi/alerts
payload:{
“ident”: “VTI970”,
“origin”: “VABB”,
“destination”: “VIDP”,
“type”: “Airline”,
“aircraft_type”: null,
“start”: “2023-08-04T04:25:00Z”,
“end”: “2023-08-04T08:25:00Z”,
“max_weekly”: 0,
“eta”: 0,
“events”: {
“arrival”: true,
“cancelled”: false,
“departure”: true,
“diverted”: false,
“filed”: false
}
}

Error=> channel_id is not connected: 21

What is the wrong ??

Have you set the alert callback URL via PUT /alerts/endpoint?

Taylor Fischer -
Commercial Support

Toll Free: +1.800.713.8570
Support Line:+1.713.588.6514

Eleven Greenway Plaza, Suite 2900 - Houston, Texas - 77046

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