Stats Webpage Not Working After First-Time piAware Install


#1

This is more of a solution than a question:

note: This was my first piAware feeder, maybe this only applies to first-timers…

Yesterday, I downloaded the latest piAware SD image and loaded it into a brand new pi. Connected everything, booted up.

When I went to the “Claim your piAware” page, it already showed my new pi as being linked to my user account, but the ‘view statistics’ page did not work; it said that I had no registered devices feeding data.

I waited 30 minutes, 1 hour, 2 hours, 18 hours, and still nothing showed up for stats.

Just now (21 hours later), I decided to follow the manual ‘setup’ procedure of running ‘sudo piaware-config …’ on the pi, and within 1 minute I received an email stating my feed was online and the stats page began working about a minute after that. I noticed that I have stats for the past 21 hours on the page, so my data had been feeding since I powered up the yesterday, but apparently the entire registration/setup process doesn’t work when attempting to do it “automatically”.

helpful hint: you don’t need a keyboard/monitor to perform the manual setup; you can instead SSH into the pi (natively from *nix or via PuTTy from win) and get everything done that way too (if you can figure out the pi’s IP address; the DHCP table in your router is a good tool for that)

Hope this helps for anyone else running into this issue (until it is resolved).


#2

Perfect, thank you. This was exactly my problem and this immediately resolved the issue.


#3

Thanks for your feedback. We believe we’ve identified and addressed the problem. The change will be live on the site Monday afternoon.