Problems with Coaxial Cable

FlightAware ADS-B Flight Tracking
1

After a storm the coaxial cable was damaged and I lost a lot signal after that.

Can you send me another cable?

The cable had damage was the “lightning arrestor - (inside) - cable 2 —> receiver”
It has 50 feet.

Sorry for bad English.

2

Hi Alan,

I will work on sending you new cables. Please reference your case number 43065 on Fogbugz

Best regards,

Paul

3

Hi Paul,

Thanks!

4

Hello Paul,
I sent you an email a few days ago regarding the cables that came along. I hope you got a chance to look at it.

Thank you.

Best regards.

5

Hello

Paul, can already give me some answers about the new coaxial cable?
Already’ll receive antenna replacement, wanted to change them together (cable and antenna)

6

Hello,

I apologize for any inconvenience cause.

I will send out the cables tomorrow.

Best regards,

Paul

7

Thanks!

8

I have problems with the antenna!

9

Hi Jose,

In regards to your antenna issue, please respond back to our email regarding a replacement.

Your case number is 48219

Best regards,

Paul
FlightAware