Not receiving Aero API push notifications

We have created many alerts with

 "events": {
        "arrival": true,
        "cancelled": true,
        "departure": true,
        "diverted": true,
        "filed": true,
        "out": true,
        "in": true,
        "off": true,
        "on": true,
        "hold_start": false,
        "hold_end": false
    },

However, our system have not received the notification from FlightAware.

I responded to your support ticket overnight.