I just noticed that my FF box has not been feeding data for the last few days. The power supply is fine - seems the RPi board is dead as nothing happens when powered on.
Can anyone recommend if there are any diagnostics for me to run?
try to connect a monitor via hdmi or try to connect via ssh …
Hi clipsnotebook,
We are working on fixing this issue for you.
A case has been assigned on your behalf (Case #54579). Someone will reach out to you shortly.
Your patience is appreciated.
Best regards,
Paul
Thanks Tom and Paul.
Tom - nothing comes on on the RPi, not even the initial flashing LEDs 
Apologies FA staff for bugging you again. When do you expect to resolve the issue?
try a different power supply