FXML 3 enable auto-upgrade?


#1

When I initially signed up, I had set auto-upgrade to Off. However, while developing an application I burned through most of my API queries much quicker than anticipated and I’d like to upgrade my tier for the rest of this billing cycle.

I’ve entered billing information, however I can’t find the setting option to change this. Do I need to re-sign up at the Bronze tier? I’ve tried several things but none appear to work so far.


#2

You may upgrade at the following link.


#3

Hi cbw, I don’t necessarily want to upgrade to Bronze permanently, I just want the Auto-Upgrade option to be enabled on my Starter+ pricing plan.

I’ve had to upgrade to Bronze for now, as it appears to be the only possible way to unlock the API once again. I’ll attempt to down-grade back to Starter+ in a few days as I should be able to stay within the query range limit. Previously all my attempts to enable Auto-Upgrade on the pricing page made no changes.


#4

If you upgrade through the pricing page or through the auto upgrade feature, you will continue to be on the upgraded plan upon renewal, unless you manually downgrade to a lowered tiered plan. I can enable the auto upgrade for you if you would like and I will put in a ticket about the feature not currently working for you at this time.


#5

Sure, if you can enable auto-upgrade for starter+ and put in a ticket that would be great.

I tried to downgrade back to starter (with the autoupgrade option enabled) but it still doesn’t seem to make a difference. All is well for now though, I’ll watch it over the next couple weeks. Thanks for the help!