FA's FlightFeeder not feeding data


#1

Shortly after an update to the FA’s FlightFeeder software to version 6.1 a few days ago, it has stopped feeding data to FA’s website, though I see flights on my local page.

On your page, I see the following:

Data Feed: 06-Jun-2015 - 3 days ago
Feeder Check-in: Live - 10 minutes ago

Also, the control panel is unable to send any commands to the box as it says that the FlightFeeder was not found. Please let me know what needs to be done to correct this.


#2

Have you tried to power cycle the device?


#3

Yes I did but no joy


#4

Requesting dbaker and FA staff’s intervention.


#5

I’ve tried rebooting, changing the nearest airport…still no luck


#6

Hello,

We apologize for any inconveniences caused.

We are working on resolving this issue on your behalf. Please refer to your case number 48189

Best regards,

Paul

FlightAware


#7

Alright, thanks!


#8

I hace the same problem. Could you help me, please?


#9

Hi Paul,
is there an update?

Thank you