Spirit Charges a New Fee to Passengers


#1

Spirit customers must now pay a $2 each-way DOTUC (Department of Transportation Unintended Consequences) fee to cover costs associated with the DOT’s new regulations.

STORY

Spirit Blames New DOT Rules for Yet Another Fee

By Caroline Costello | Smarter Travel

Another day, another dollar squeezed from the pockets of Spirit passengers. Yep, you guessed it. Spirit’s dropped yet another fee on its flyers.

A mere week after the Department of Transportation (DOT) introduced a series of passenger protection regulations, Spirit’s rolled out a fresh fee in reaction to the rules. According to a press release issued by the airline, Spirit customers must now pay a $2 each-way DOTUC (Department of Transportation Unintended Consequences) fee to cover costs associated with the DOT’s new regulations. The $2 fee went into effect on Tuesday, January 31.

One of the DOT’s recently enacted rules gives flyers the option to change or cancel a reservation within 24 hours of booking; it’s this law in particular that’s given Spirit cause to charge extra. The airline’s reasoning? By reserving seats for customers who have yet to commit, Spirit will lose inventory and, consequently, money—or so it says. Hence it’s passing the purported cost on to its passengers.

It’s been a week since the DOT’s new rules went into effect, so it’s doubtful the airline has had the chance to make an accurate assessment of how much the rules have impacted its bottom line. So it seems that Spirit is using rules created to protect flyers as an excuse to charge them more. Oh, the irony.

Spirit President and CEO Ben Baldanza offers no hard data. Instead, he serves up an artfully stretched metaphor: “People love the idea of not having to commit to a reservation, but this regulation, like most, imposes costs on consumers. Wouldn’t we all like to eat all we want and not get fat? Regulators like to try to sell the idea of this rule, but have ignored the cost impact to consumers. You simply can’t eat all you want without consequences.”

But can you charge customers all you want without consequences? The airline that gets its bread and butter by force-feeding fee after fee to overtaxed passengers probably shouldn’t speak about the virtues of restraint.

Readers, has Spirit gone too far yet again?


#2

Spirit is looking for publicity. There is nothing to prevent the airlines from doing something like this in their advertising:

Total Fare: $68.80
Base Fare: $53.95
Excise Taxes $4.05
Segment Fee $3.80
Passenger Facility Charge $4.50
Security Fee $2.50

The example is from making a pretend reservation. They allow the customer to see a breakdown of the fare.

If I had programmed it, I would have added one more line:
Total taxes are $14.95 (27.5% of the fare of $53.95).


#3

So whats next in the industry? in-flight toilet user fees? Jeez louise!


#4

Already presented to the world, via the CEO of RYR.

BL.


#5

Coupled with their industry-highest customer complaint record… :open_mouth:


#6

Oxygen bottles for use at altitude.

Cheers,

Jeff :smiley:


#7

That’s a FAR- O2 must be provided if you’re going to be above 12k for more then 30min.


#8

Death by a thousand cuts.


#9

He may be speaking about people who bring their own oxygen bottles on board.

If Spirit ever has an aircraft depressurize I have the feeling they will charge the pax for the drop down masks.

Spirit is one airline I will never fly as long as they keep charging these extra fares. By they time you add up the charges you really aren’t saving any money over another airline. Ditto for Allegiant.


#10

Alliegiant has dropped cities because their pax do not pay enough on board for drinks, food, blankets and the other crap they sell . . . .

thats funny.


#11

does not mean you cannot charge for it . . .


#12

does not mean you cannot charge for it . . .

He’s joking! Of course even Spirit wouldn’t charge for oxygen.


#13

He’s joking! Of course even Spirit wouldn’t charge for oxygen.

Wanna bet? $2 charge in the $9 seats


#14

I said it during the AA seat thing, if it happened to Spirit, they’d charge you another, oh I dont know, $15, a seat to ensure “maximum stationary seating” …


#15

Wow, it’s like those southwest commercials where you have to put change in to put the seats back and open the windows, and the one with the flight attendant and the help button.