Hello, I am user firstname.lastname@example.org, recently I setup a feed using Planeplotter and am sharing data with you, however, when I attempt to register my share code I get an error about me not connecting from the correct IP address.
I am feeding using the sharecode Ib (captial “eye” lower “bee”)
Is there something you can do to assist? I read in the forums that recycled codes have given some folks this error, and I wonder if my code was used in the past by someone else. Go easy on me, I am new to this so it is entirely possible that I am doing something wrong, but I have done a lot of reading and it seems like I have things setup correctly.
Anyway, I am near KWJF in Lancaster, CA
Any assistance is appreciated.
The error message:
“This unclaimed device is recognized, but your current IP address does not match. Please visit this page from the same computer or any other computer with the same external IP address as the device.”