FlightAware Discussions

Missing Flight / Wrong info

Hi Flightware,

I’m requesting FlightXML3 -> FlightInfoStatus with the ident QTR8436 and I was expecting to obtain the flight from DOH to ALA at 13th February.
In fact I got a flight with faFlightID: QTR8436-1581378300-schedule-0000 but is cancelled and with status: “result unknown”, so you created a new record with faFlightID: QTR8436-1581568335-adhoc-0 , but in this case, the data doesn’t have information from destination, but because is departing from DOH, I assumed that flight as correct one. The thing is that that flight is also cancelled with status “result unknown”.
Because of that, I don’t have any record that shows me the flight from DOH to ALA, because the most recent one you have is a diverted (and cancelled) flight from ALA to HKG.

So, where is the flight data from DOH to ALA? Consulting other flight tracking sources, I got the correct data I need.

FlightInfoStatus Response:

 {
                "ident": "QTR8436",
                "faFlightID": "QTR8436-1581400500-schedule-0001",
                "airline": "QTR",
                "airline_iata": "QR",
                "flightnumber": "8436",
                "tailnumber": "A7-BFF",
                "type": "Form_Airline",
                "blocked": false,
                "diverted": true,
                "cancelled": true,
                "origin": {
                    "code": "UAAA",
                    "city": "Almaty",
                    "alternate_ident": "ALA",
                    "airport_name": "Almaty"
                },
                "destination": {
                    "code": "VHHH",
                    "city": "Hong Kong",
                    "alternate_ident": "HKG",
                    "airport_name": "Hong Kong Int'l"
                },
                "filed_ete": 19200,
                "filed_airspeed_kts": 393,
                "distance_filed": 2559,
                "filed_departure_time": {
                    "epoch": 1581573300,
                    "tz": "+06",
                    "dow": "Thursday",
                    "time": "11:55",
                    "date": "02/13/2020",
                    "localtime": 1581594900
                },
                "estimated_departure_time": {
                    "epoch": 1581573900,
                    "tz": "+06",
                    "dow": "Thursday",
                    "time": "12:05",
                    "date": "02/13/2020",
                    "localtime": 1581595500
                },
                "actual_departure_time": {
                    "epoch": -1
                },
                "departure_delay": -1581573301,
                "filed_arrival_time": {
                    "epoch": 1581592500,
                    "tz": "HKT",
                    "dow": "Thursday",
                    "time": "19:15",
                    "date": "02/13/2020",
                    "localtime": 1581621300
                },
                "estimated_arrival_time": {
                    "epoch": -1
                },
                "actual_arrival_time": {
                    "epoch": -1
                },
                "arrival_delay": -1581592501,
                "status": "Diverted",
                "progress_percent": 100,
                "aircrafttype": "B772",
                "full_aircrafttype": "B772",
                "adhoc": false
            },
            {
                "ident": "QTR8436",
                "faFlightID": "QTR8436-1581568335-adhoc-0",
                "airline": "QTR",
                "airline_iata": "QR",
                "flightnumber": "8436",
                "tailnumber": "A7-BFF",
                "type": "Form_Airline",
                "blocked": false,
                "diverted": false,
                "cancelled": true,
                "origin": {
                    "code": "OTHH",
                    "city": "Doha",
                    "alternate_ident": "DOH",
                    "airport_name": "Hamad Int'l"
                },
                "destination": {
                    "code": "",
                    "city": "",
                    "alternate_ident": "",
                    "airport_name": ""
                },
                "filed_departure_time": {
                    "epoch": 1581568335,
                    "tz": "+03",
                    "dow": "Thursday",
                    "time": "07:32",
                    "date": "02/13/2020",
                    "localtime": 1581579135
                },
                "estimated_departure_time": {
                    "epoch": 1581568335,
                    "tz": "+03",
                    "dow": "Thursday",
                    "time": "07:32",
                    "date": "02/13/2020",
                    "localtime": 1581579135
                },
                "actual_departure_time": {
                    "epoch": -1
                },
                "departure_delay": -1581568336,
                "filed_arrival_time": {
                    "epoch": 0
                },
                "estimated_arrival_time": {
                    "epoch": -1
                },
                "actual_arrival_time": {
                    "epoch": -1
                },
                "status": "result unknown",
                "progress_percent": 100,
                "inbound_faFlightID": "QTR8651-1581317400-schedule-0000",
                "adhoc": true
            },
            {
                "ident": "QTR8436",
                "faFlightID": "QTR8436-1581378300-schedule-0000",
                "airline": "QTR",
                "airline_iata": "QR",
                "flightnumber": "8436",
                "type": "Form_Airline",
                "blocked": false,
                "diverted": false,
                "cancelled": true,
                "origin": {
                    "code": "OTHH",
                    "city": "Doha",
                    "alternate_ident": "DOH",
                    "airport_name": "Hamad Int'l"
                },
                "destination": {
                    "code": "UAAA",
                    "city": "Almaty",
                    "alternate_ident": "ALA",
                    "airport_name": "Almaty"
                },
                "filed_ete": 14400,
                "filed_airspeed_kts": 382,
                "distance_filed": 1903,
                "filed_departure_time": {
                    "epoch": 1581551100,
                    "tz": "+03",
                    "dow": "Thursday",
                    "time": "02:45",
                    "date": "02/13/2020",
                    "localtime": 1581561900
                },
                "estimated_departure_time": {
                    "epoch": 1581551700,
                    "tz": "+03",
                    "dow": "Thursday",
                    "time": "02:55",
                    "date": "02/13/2020",
                    "localtime": 1581562500
                },
                "actual_departure_time": {
                    "epoch": -1
                },
                "departure_delay": -1581551101,
                "filed_arrival_time": {
                    "epoch": 1581565500,
                    "tz": "+06",
                    "dow": "Thursday",
                    "time": "09:45",
                    "date": "02/13/2020",
                    "localtime": 1581587100
                },
                "estimated_arrival_time": {
                    "epoch": -1
                },
                "actual_arrival_time": {
                    "epoch": -1
                },
                "arrival_delay": -1581565501,
                "status": "result unknown",
                "progress_percent": 100,
                "aircrafttype": "B772",
                "full_aircrafttype": "B772",
                "adhoc": false
            },

Print of FlightAware site;

Print from other Flight Tracker:

Can you please help on understanding the second flight I’ve mentioned is cancelled and why you don’t have actual arrival time and the destination ALA on that flight.

Thanks.

Hello,

It looks like QTR8436-1581378300-schedule-0000 was handled as cancelled since it was delayed by over 4 hours with no status updates. QTR8436-1581568335-adhoc-0 was the result.

QTR8436-1581400500-schedule-0001 is the second leg of The DOH-ALA-HKG operation that QTR8436 represents. Unfortunately the delayed first leg handled as QTR8436-1581568335-adhoc-0 was cancelled in favor of associating the active flight with the next leg and was then turned into a ALA to ALA diversion since the aircraft was not going to HKG.

This is information has been passed on to our flight tracking team as a bug report. The wrong flight plan was associated with an active position-only flight.

Hello @dogrock,

Thanks for explanation. Please let me know when you have updates on this issue, that could be happening in other similar cases as well.