I, too, think the FA staff has done a fantastic job. I especially appreciate their active and timely participation in the forum discussions. That alone is worth the price of admission.
I will accept that staff is working on our many varied enhancement requests, even when the apparent progress seems to slow down and test our patience. I’m sure upgrades are not as easy as they might seem to those of us on the outside. Even when a project appears to be finished, there must be a period of beta testing to shake out the bugs. Sometimes that sends something back to the drawing board. As for beta testing, I’d sure love to be a FA beta tester.
My personally most desired enhancement is map zooming and recentering with numerous filtering and identification options thrown in. There are, admittedly, days when I wonder what’s taking so long. However, I don’t have the big picture on development and maintenance of the FA system. All I can tell is that FA is much improved today over what it was a couple of months ago and that glitches are rare compared to the massive volumes of data that pass through the system.
I think FA staff has done a great job so far. I’m confident that there’s a full effort to get our enhancement requests into the production system just as fast as it can be done without deteriorating the overall quality of the final result.