Flight Alert received for incorrect flight


#1

Dear support,
I registered flight alert ident=B6590 but received alert for ident=CSC8254.
Any idea why that may happened?

Many thanks for your help in advance.

Best Regards,
Michal

More info:

  • current output from GetAlerts() contains such registration:

{“alert_id”:24946017,“enabled”:true,“description”:“Registration/Tail # B6590”,“type”:“General_Aviation”,“ident”:“B6590”,“user_ident”:"",“aircrafttype”:"",“origin”:"",“destination”:"",“date_start”:1522108800,“date_end”:1522108800,“channels”:[{“channel_id”:16,“channel_name”:“FlightXML push”,“mask_summary”:“meetingFlight”,“e_filed”:true,“e_departure”:true,“e_arrival”:true,“e_diverted”:true,“e_cancelled”:true,“target_address”:“SupportDesk”}],“alert_created”:1522060305,“alert_changed”:1522060305}

one of the alerts:

{“long_desc”:“Sichuan Airlines #8254 arrived at Shijiazhuang Zhengding International Airport (SJW) at 22:07 CST from Shenyang Taoxian Int’l (SHE)”,“short_desc”:“CSC8254/B6590 arrived at SJW from SHE”,“summary”:“CSC8254/B6590 arrived at SJW from SHE”,“eventcode”:“arrival”,“alert_id”:24946017,“flight”:{“ident”:“CSC8254”,“aircrafttype”:“A321”,“origin”:“ZYTX”,“destination”:“ZBSJ”,“filed_ete”:“01:20:00”,“route”:"",“faFlightID”:“CSC8254-1521955584-airline-0176”,“reg”:“B6590”,“filed_altitude”:0,“filed_airspeed_kts”:339,“filed_time”:1521955584,“filed_departuretime”:1522152600,“estimatedarrivaltime”:1522159620,“actualarrivaltime”:1522159620,“actualdeparturetime”:1522154640,“estimated_blockin_time”:0,“filed_blockin_time”:1522158600,“actual_blockin_time”:0,“estimated_blockout_time”:0,“filed_blockout_time”:1522152600,“actual_blockout_time”:1522154640,“filed_arrivaltime”:1522157400}}


#2

The ident B6590 matches both a tail number/registration and an IATA airline flight code. In a case where the ident is ambiguous FlightXML will normally default to tail number/registration. The alert received was for tail B6590 flying as CSC8254 and is correct alert behavior.

Since IATA codes can result in ambiguous assignments the use of ICAO codes is strongly recommended. This means that alerts for JetBlue 590 would use the ident JBU590.


#3

Many thanks for your answer. It’s clear to me now.