Hey FlightAware!
Question 1: I’m currently using the API in order to generate flight times on my website fasttrack.co.il . The website is an e-commerce website which offers services in the airport so all I need to retrieve using the API is the flight departure/arrival time, using the flight’s date, airline, and flight number.
I had a little trouble when integrating the API so I called customer service and was told I need to buy the Silver Package, which I did. Sometime later the API wasn’t working so I fixed it, but am now led to believe I may not have had to purchase the Silver Package at all.
Question 2: Using the API, today I tried to check the time for KLM Flight 462 from TLV to AMS. Currently the take-off time for this flight is 3:45, but according to the KLM website that time changes to 4:45 as of March 19, 2018. Unfortunately it seems that instead of the API returning the correct time it is returning 3:45.
If you could please help me get to the bottom of both these issues I would very greatly appreciate it.
Thank you!