Is there a way of displaying the location of the passenger transport aircraft (tail number) on whatever segment it happens to be on RIGHT NOW - as it makes its way (hopefully) to the airport at which you are hoping to depart from?
Example: A trans-atlantic flight New York to London may have a three hour turn round time, so if departing NY in six hours from now, the aircraft will not yet be in NY - so where is it? Has it even left Mexico on the leg before the one in question?
When customer service say the flight is on time - but you know the aircraft is three hours late - you can expect a delay (with a subsequent delay in arrival at the other end and a possible need to change arrangements).