I am a silver user of XML3.0. I kept trying to downgrade my plans to a free user because I don’t need the data anymore. However, I find the DOWNGRADE button is useless. It can direct me to the pages of changing plan, but I am still a silver user after I changed my plan.
Also, based on the pricing scheme, a silver user will pay 49.5$ per month. However, I find that I was charged 4 times from Mar 4th to April 4th. How does this happen? Is there anyone who has the same experience like me?