# Trouble Filing

**URL:** <https://discussions.flightaware.com/t/trouble-filing/8768>\
**Category:** Flight Planning\
**Created:** [November 7, 2009, 5:44pm UTC](https://discussions.flightaware.com/t/trouble-filing/8768 "2009-11-07T17:44:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![DaveTibbals](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@DaveTibbals](https://discussions.flightaware.com/u/DaveTibbals)\
**Post date:** [November 7, 2009, 5:44pm UTC](https://discussions.flightaware.com/t/trouble-filing/8768/1 "2009-11-07T17:44:09Z")

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Is there anyone else having trouble with the filing function of the Flight Planning? I get to the screen where you choose your altitude, and there is no icon for filing the flight plan.

Suggestions, or am I just not seeing the icon?

Thanks in advance!

d

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**Author:** ![mduell](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/mduell/32/115680_2.png) [@mduell](https://discussions.flightaware.com/u/mduell)\
**Post date:** [November 8, 2009, 12:01am UTC](https://discussions.flightaware.com/t/trouble-filing/8768/2 "2009-11-08T00:01:26Z")

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There should be a checkbox at the bottom to enable the pilot/fuel on board inputs, then the green button in the lower right should change to say file and view navlog instead of just view navlog.

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**Author:** ![DaveTibbals](https://avatars.discourse-cdn.com/v4/letter/d/5daacb/32.png) [@DaveTibbals](https://discussions.flightaware.com/u/DaveTibbals)\
**Post date:** [November 8, 2009, 3:56am UTC](https://discussions.flightaware.com/t/trouble-filing/8768/3 "2009-11-08T03:56:04Z")

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I have the file and view navlog, but it does not file my flightplan. Any other hints will be appreciated.

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**Author:** ![mduell](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/mduell/32/115680_2.png) [@mduell](https://discussions.flightaware.com/u/mduell)\
**Post date:** [November 9, 2009, 5:22pm UTC](https://discussions.flightaware.com/t/trouble-filing/8768/4 "2009-11-09T17:22:41Z")

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Strange, some users are able to file from that page, we’re looking into it.

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**Author:** ![mduell](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/mduell/32/115680_2.png) [@mduell](https://discussions.flightaware.com/u/mduell)\
**Post date:** [November 9, 2009, 5:42pm UTC](https://discussions.flightaware.com/t/trouble-filing/8768/5 "2009-11-09T17:42:22Z")

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We’ve confirmed it’s an issue with Internet Explorer, working on a fix.

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**Author:** ![mduell](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/mduell/32/115680_2.png) [@mduell](https://discussions.flightaware.com/u/mduell)\
**Post date:** [November 11, 2009, 11:10pm UTC](https://discussions.flightaware.com/t/trouble-filing/8768/6 "2009-11-11T23:10:43Z")

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Sorry it took so long, we have resolved this.