PlanePlotter not "claimed"

I am running both PiAware and PlanePlotter feeders. My PiAware feeder shows my user name, but my PlanePlotter shows “Unclaimed”. At one point (a few weeks ago), both feeders showed my username, but somehow PlanePlotter lost my identity. It still feeds data to FlightAware, but only shows my site number. I have fiddled with different configurations, but to no avail. Any suggestions?


We are working to resolve your issue.

Please refer to your case #48156.

Best regards,