I can log in from a browser on my phone but when I try to login from the app, I get stuck on this unchanging screen. Network is fine. Any suggestions?
FA is running in a load balanced environment. So it could be that your devices are logging on in different instances, depending on the utilization. It also depends on how your devices are connected. FA tries to connect you to the closest of the servers.
I have the situation sometimes as well, but when i reload a couple of minutes later i am getting rerouted to a different instance and it works.
Are you using any proxy or VPN? That could affect the connection as well because FA cannot determine your real location with the closest load balancer
Thanks for the reply!
I’ve tested over four days using various networks (cell, wi-fi). I am able to reach login.flightaware.com from my mobile browsers in all cases. That makes me think it’s not network related.
The fact that the page is blank makes me think that perhaps it is permission-related. As a complete guess: it’s as if the WebView (or whatever it is) invoked from within the app lacks the CORS permissions to actually retrieve any content from login.flightaware.com. However, why that would happen to me and not everyone is a mystery so that theory may not hold up.
Ah ha! A reboot seems to have fixed. I should have thought to try that sooner.