# Is AeroAPI down?

**URL:** <https://discussions.flightaware.com/t/is-aeroapi-down/92152>\
**Category:** AeroAPI\
**Created:** [March 25, 2024, 3:34pm UTC](https://discussions.flightaware.com/t/is-aeroapi-down/92152 "2024-03-25T15:34:22Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![HuffTheWeevil](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/hufftheweevil/32/117300_2.png) [@HuffTheWeevil](https://discussions.flightaware.com/u/HuffTheWeevil)\
**Post date:** [March 25, 2024, 3:34pm UTC](https://discussions.flightaware.com/t/is-aeroapi-down/92152/1 "2024-03-25T15:34:22Z")

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All requests are being retuned with:

```auto
{
    "title": "Internal Error",
    "reason": "INTERNAL_ERROR",
    "detail": "Internal error has occured, please open a support ticket",
    "status": 500
}

```

Is this system-wide, or just my account?

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**Author:** ![OrionStateGov](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/orionstategov/32/119001_2.png) [@OrionStateGov](https://discussions.flightaware.com/u/OrionStateGov)\
**Post date:** [March 25, 2024, 3:37pm UTC](https://discussions.flightaware.com/t/is-aeroapi-down/92152/2 "2024-03-25T15:37:28Z")

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We also have this same error.

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**Author:** ![HuffTheWeevil](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/hufftheweevil/32/117300_2.png) [@HuffTheWeevil](https://discussions.flightaware.com/u/HuffTheWeevil)\
**Post date:** [March 25, 2024, 3:44pm UTC](https://discussions.flightaware.com/t/is-aeroapi-down/92152/3 "2024-03-25T15:44:19Z")

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Looks like it’s back up now. But it was down for at least 80 minutes.

@FlightAware - a little heads up would be nice. I’m sure you were a bit busy getting it fixed. But next time can you put some information somewhere, so we aren’t wasting our time trying to figure out what’s going on. Thank you!

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**Author:** ![koraykupe](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/koraykupe/32/120501_2.png) [@koraykupe](https://discussions.flightaware.com/u/koraykupe)\
**Post date:** [March 25, 2024, 3:56pm UTC](https://discussions.flightaware.com/t/is-aeroapi-down/92152/4 "2024-03-25T15:56:53Z")

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We had the same issue, and it was resolved. However, I couldn’t find any live status page for the API or any announcement on social media. It would be nice to see a heads-up indeed.

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**Author:** ![therealthing89](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/therealthing89/32/128376_2.png) [@therealthing89](https://discussions.flightaware.com/u/therealthing89)\
**Post date:** [April 1, 2024, 3:26pm UTC](https://discussions.flightaware.com/t/is-aeroapi-down/92152/5 "2024-04-01T15:26:28Z")

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I’m getting this 500 error message again this morning. Is anyone else seeing that?

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<div class="post-metadata">

**Author:** ![HuffTheWeevil](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/hufftheweevil/32/117300_2.png) [@HuffTheWeevil](https://discussions.flightaware.com/u/HuffTheWeevil)\
**Post date:** [April 1, 2024, 3:38pm UTC](https://discussions.flightaware.com/t/is-aeroapi-down/92152/6 "2024-04-01T15:38:43Z")

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All okay for me, no issues atm

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**Author:** ![therealthing89](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/therealthing89/32/128376_2.png) [@therealthing89](https://discussions.flightaware.com/u/therealthing89)\
**Post date:** [April 2, 2024, 11:01pm UTC](https://discussions.flightaware.com/t/is-aeroapi-down/92152/7 "2024-04-02T23:01:54Z")

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It was an account-specific issue due to a change in username; it’s been fixed on my account. Thanks!
