# FlightInfoEx API not working

**URL:** <https://discussions.flightaware.com/t/flightinfoex-api-not-working/58649>\
**Category:** AeroAPI\
**Created:** [December 26, 2019, 6:05am UTC](https://discussions.flightaware.com/t/flightinfoex-api-not-working/58649 "2019-12-26T06:05:00Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Cablrtechnologly](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/cablrtechnologly/32/38020_2.png) [@Cablrtechnologly](https://discussions.flightaware.com/u/Cablrtechnologly)\
**Post date:** [December 26, 2019, 6:05am UTC](https://discussions.flightaware.com/t/flightinfoex-api-not-working/58649/1 "2019-12-26T06:05:00Z")

</div>

Hello there

Please take a look and let me know error

API: [https://flightxml.flightaware.com/json/FlightXML2/AirlineFlightSchedules](https://flightxml.flightaware.com/json/FlightXML2/AirlineFlightSchedules)  
Request Data: {“startDate”:1577409300,“endDate”:1577502900,“flightno”:“2936”,“airline”:“SEJ”}  
Response:  
{  
“AirlineFlightSchedulesResult”:{  
“next\_offset”:-1,  
“data”:[  
{  
“ident”:“SEJ2936”,  
“actual\_ident”:“”,  
“departuretime”:1577428200,  
“arrivaltime”:1577436300,  
“origin”:“VIJR”,  
“destination”:“VASU”,  
“aircrafttype”:“DH8B”,  
“meal\_service”:“Economy: No meal”,  
“seats\_cabin\_first”:0,  
“seats\_cabin\_business”:0,  
“seats\_cabin\_coach”:78  
}  
]  
}  
}

So, we get a flight and we try to pull its information by FlightInfoEx:  
API: [https://flightxml.flightaware.com/json/FlightXML2/FlightInfoEx](https://flightxml.flightaware.com/json/FlightXML2/FlightInfoEx)  
Request Param: {“ident”:“SEJ2936@1577428200”,“howMany”:1,“offset”:0}  
Response: {“error”:“NO\_DATA flight not found”}

Can you explain it?

---

<div class="post-metadata">

**Author:** ![bovineone](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/bovineone/32/117631_2.png) [@bovineone](https://discussions.flightaware.com/u/bovineone)\
**Post date:** [December 26, 2019, 8:03am UTC](https://discussions.flightaware.com/t/flightinfoex-api-not-working/58649/2 "2019-12-26T08:03:45Z")

</div>

SEJ2936@1577428200 is still too far in the future for it to exist as a flightplan in our system, and thus be visible to FlightInfoEx. Flights that occur outside of our primary service areas do not receive flightplans as far in the future as those within.

You can also request FlightInfoEx for “SEJ2936” (without any timestamp) and browse through the results to see if there are any timestamps close to the one you are looking for. In some uncommon cases, the flightplan might get created with a slightly different timestamp than what AirlineFlightSchedules predicted it should be.

---

<div class="post-metadata">

**Author:** ![Cablrtechnologly](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/cablrtechnologly/32/38020_2.png) [@Cablrtechnologly](https://discussions.flightaware.com/u/Cablrtechnologly)\
**Post date:** [December 26, 2019, 8:44am UTC](https://discussions.flightaware.com/t/flightinfoex-api-not-working/58649/3 "2019-12-26T08:44:07Z")

</div>

Hello okay

Understood. How can i close this ticket.