# FlightFeeder data problems

**URL:** https://discussions.flightaware.com/t/flightfeeder-data-problems/17225
**Category:** ADS-B Flight Tracking
**Created:** [August 25, 2015, 6:27am UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225 "2015-08-25T06:27:20Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![himini](https://avatars.discourse-cdn.com/v4/letter/h/df705f/32.png) [@himini](https://discussions.flightaware.com/u/himini)
#### Post date: [August 25, 2015, 6:27am UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/1 "2015-08-25T06:27:20Z")

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When checking status of my FlightFeeder site, I saw that last Data Feed was 53 minutes ago and Feeder Check-in was 24 minutes ago. Then checked other FlightFeeder sites from worldwide coverage map, all of the sites I have checked randomly from Europe & USA, seems to be same.  
Other types of feeding like PiAware and Planeplotter have no problems.  
Is there a general problem?

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### Author: ![clipsnotebook](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/clipsnotebook/32/10750_2.png) [@clipsnotebook](https://discussions.flightaware.com/u/clipsnotebook)
#### Post date: [August 25, 2015, 6:39am UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/2 "2015-08-25T06:39:25Z")

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I am facing the same issue:

Data Feed: Today - about an hour ago  
Feeder Check-in: Live - 19 minutes ago  
Joined: 21-Feb-2015  
Current Streak: 82 days (05-Jun-2015 - Today)  
Longest Streak: 94 days (01-Mar-2015 - 02-Jun-2015)  
Feeder Type: FlightFeeder 6.4  
Multilateration (MLAT): Receiver Not Supported

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### Author: ![keithroots](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/keithroots/32/113938_2.png) [@keithroots](https://discussions.flightaware.com/u/keithroots)
#### Post date: [August 25, 2015, 6:52am UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/3 "2015-08-25T06:52:43Z")

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Same here,  
Data Feed: Today - about an hour ago  
Feeder Check-in: Live - 3 minutes ago  
Joined: 27-Jun-2014  
Longest Streak: 419 days (03-Jul-2014 - Today)  
Feeder Type: FlightFeeder 6.4

Feeder check-in shows where I rebooted FF box 3 minutes ago. Live feed is OK tracking 40+ aircraft

Edit to add, the collection graphs are updating OK

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### Author: ![zblnba](https://avatars.discourse-cdn.com/v4/letter/z/bcef8e/32.png) [@zblnba](https://discussions.flightaware.com/u/zblnba)
#### Post date: [August 25, 2015, 10:32am UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/4 "2015-08-25T10:32:50Z")

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oh me too, today install new system not uploading data

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### Author: ![excpjg2000](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/excpjg2000/32/119761_2.png) [@excpjg2000](https://discussions.flightaware.com/u/excpjg2000)
#### Post date: [August 25, 2015, 10:34am UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/5 "2015-08-25T10:34:36Z")

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Data Feed: Today - 大约 5 小时 以前  
Feeder Check-in: Live - 8 分钟 以前  
Joined: 2015年 06月 16日  
Longest Streak: 29 days (2015年 07月 28日 - Today)  
Feeder Type: FlightFeeder 6.4  
Multilateration (MLAT): Receiver Not Supported

Nearest Airport: Kunming Changshui Int’l (云南 昆明 CN) (ZPPP / KMG) - People’s Republic of China

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<div class="post-metadata">

### Author: ![paulabolo](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@paulabolo](https://discussions.flightaware.com/u/paulabolo)
#### Post date: [August 25, 2015, 1:57pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/6 "2015-08-25T13:57:00Z")

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Hi emirhan,

We are working on fixing this issue for you.

A case has been assigned on your behalf (Case #53075). Someone will reach out to you shortly.

Your patience is appreciated.

Best regards,

Paul

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### Author: ![franzke](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/franzke/32/124091_2.png) [@franzke](https://discussions.flightaware.com/u/franzke)
#### Post date: [August 25, 2015, 3:52pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/7 "2015-08-25T15:52:55Z")

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i thought mine was just dead, so it isn’t really dead?  
Data Feed: Today - ongeveer 18 uren geleden  
Feeder Check-in: Live - 6 minuten geleden

no data over port 30002 and no aircraft shown on internal page.

edit: on the lower pcb led 1 green and 3 blue are on, 6 red and 7 (green?) flash dimly for a very short time every 2-3 seconds.  
after 343 days i loose my streak which started day one ☹ offline for 24hrs now.

i did a simple test and the core of the inner cable of the coax connecting to the feeder is still connected to the antenna. i got a beep when i connected both ends with my tester.

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### Author: ![towerdiva](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/towerdiva/32/135811_2.png) [@towerdiva](https://discussions.flightaware.com/u/towerdiva)
#### Post date: [August 26, 2015, 3:47am UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/8 "2015-08-26T03:47:40Z")

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I am also showing Data problems:

```
Data Feed: Today - about 3 hours ago
Feeder Check-in: Live - 2 minutes ago
Joined: Today
Longest Streak: 1 days (25-Aug-2015 - 25-Aug-2015)

Feeder Type: PiAware (SD Card) 2.1-2
Multilateration (MLAT): Supported / Enabled

```

Keri

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<div class="post-metadata">

### Author: ![paulabolo](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@paulabolo](https://discussions.flightaware.com/u/paulabolo)
#### Post date: [August 26, 2015, 3:42pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/9 "2015-08-26T15:42:32Z")

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Hi franzke,

We are working on fixing this issue for you.

A case has been assigned on your behalf (Case #53144). Someone will reach out to you shortly.

Your patience is appreciated.

Best regards,

Paul

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<div class="post-metadata">

### Author: ![paulabolo](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@paulabolo](https://discussions.flightaware.com/u/paulabolo)
#### Post date: [August 26, 2015, 3:46pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/10 "2015-08-26T15:46:36Z")

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Hi towerdiva,

We are working on fixing this issue for you.

A case has been assigned on your behalf (Case #53146). Someone will reach out to you shortly.

Your patience is appreciated.

Best regards,

Paul

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<div class="post-metadata">

### Author: ![clipsnotebook](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/clipsnotebook/32/10750_2.png) [@clipsnotebook](https://discussions.flightaware.com/u/clipsnotebook)
#### Post date: [August 26, 2015, 4:03pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/11 "2015-08-26T16:03:49Z")

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The issue with my feeder is back.

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<div class="post-metadata">

### Author: ![keithroots](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/keithroots/32/113938_2.png) [@keithroots](https://discussions.flightaware.com/u/keithroots)
#### Post date: [August 26, 2015, 6:03pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/12 "2015-08-26T18:03:49Z")

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Yep, it’s back,  
Data Feed: Today - about 3 hours ago  
Feeder Check-in: Live - 5 minutes ago  
Joined: 27-Jun-2014  
Longest Streak: 420 days (03-Jul-2014 - Today)  
Feeder Type: FlightFeeder 6.4

Collection graph show data getting to server, but “no data feed” on stats page

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<div class="post-metadata">

### Author: ![mduell](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/mduell/32/115680_2.png) [@mduell](https://discussions.flightaware.com/u/mduell)
#### Post date: [August 26, 2015, 11:37pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/13 "2015-08-26T23:37:44Z")

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We’re working on some server-side problems that are impacting data collection. Not a client issue this time.

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<div class="post-metadata">

### Author: ![elpipila](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/elpipila/32/111945_2.png) [@elpipila](https://discussions.flightaware.com/u/elpipila)
#### Post date: [August 27, 2015, 3:53am UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/14 "2015-08-27T03:53:24Z")

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> [@mduell](#):
>
> We’re working on some server-side problems that are impacting data collection. Not a client issue this time.

You should have a red banner forum announcement when you are having problems with description of symptom.

It is aggravating to run a pile of diagnostics, possibly creating more problems , and then finding that it is something totally out of my control.

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### Author: ![himini](https://avatars.discourse-cdn.com/v4/letter/h/df705f/32.png) [@himini](https://discussions.flightaware.com/u/himini)
#### Post date: [August 27, 2015, 6:16am UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/15 "2015-08-27T06:16:57Z")

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Agree with you.

> [@elpipila](#):
>
> > [@mduell](#):
> >
> > We’re working on some server-side problems that are impacting data collection. Not a client issue this time.
> 
> You should have a red banner forum announcement when you are having problems with description of symptom.
> 
> It is aggravating to run a pile of diagnostics, possibly creating more problems , and then finding that it is something totally out of my control.

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<div class="post-metadata">

### Author: ![franzke](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/franzke/32/124091_2.png) [@franzke](https://discussions.flightaware.com/u/franzke)
#### Post date: [August 28, 2015, 10:33pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/16 "2015-08-28T22:33:21Z")

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I’m happy with the support i got, my feeder got corrupted so i flashed the sd card as explained in the mail i received. Now it works again.  
Thanks again dbaker!

Only transferring my key seems to be a bit difficult… reception is back but not showing on fa site. (note to fa: don’t look at the quality of reception, the antenna is laying horizontally inside next to electronic devices :mrgreen: )

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### Author: ![franzke](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/franzke/32/124091_2.png) [@franzke](https://discussions.flightaware.com/u/franzke)
#### Post date: [September 3, 2015, 8:26pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/17 "2015-09-03T20:26:34Z")

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well… i did just shut down my flightfeeder, no need to keep it online.  
mail me when you have figured out how to get my data back online.

case 53144  
request 62912

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<div class="post-metadata">

### Author: ![himini](https://avatars.discourse-cdn.com/v4/letter/h/df705f/32.png) [@himini](https://discussions.flightaware.com/u/himini)
#### Post date: [September 3, 2015, 8:34pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/18 "2015-09-03T20:34:38Z")

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Sad to shut down the feeder, hope it gets fixed as soon as possible.

> [@franzke](#):
>
> well… i did just shut down my flightfeeder, no need to keep it online.  
> mail me when you have figured out how to get my data back online.
> 
> case 53144  
> request 62912

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<div class="post-metadata">

### Author: ![franzke](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/franzke/32/124091_2.png) [@franzke](https://discussions.flightaware.com/u/franzke)
#### Post date: [September 3, 2015, 9:57pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/19 "2015-09-03T21:57:35Z")

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too bad they don’t do enough to support their own software/hardware for a feeder that gives them a lot of data. for one day i was even number one 😉  
[https://dl.dropboxusercontent.com/u/90516818/fa1.jpg](https://dl.dropboxusercontent.com/u/90516818/fa1.jpg)

> [@emirhan](#):
>
> Sad to shut down the feeder, hope it gets fixed as soon as possible.
> 
> > [@franzke](#):
> >
> > well… i did just shut down my flightfeeder, no need to keep it online.  
> > mail me when you have figured out how to get my data back online.
> > 
> > case 53144  
> > request 62912

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<div class="post-metadata">

### Author: ![franzke](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/franzke/32/124091_2.png) [@franzke](https://discussions.flightaware.com/u/franzke)
#### Post date: [September 8, 2015, 9:13pm UTC](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225/20 "2015-09-08T21:13:40Z")

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after 15 days (…) my flightfeeder came back online. tnx i suppose.

moved the feeder to a better location inside on ground floor causing the increased reception. If i have the time i’ll move it back to the roof tomorrow.

[https://dl.dropboxusercontent.com/u/90516818/fa2.png](https://dl.dropboxusercontent.com/u/90516818/fa2.png)

[Next page](https://discussions.flightaware.com/t/flightfeeder-data-problems/17225.md?page=2)
