# flight alert

**URL:** https://discussions.flightaware.com/t/flight-alert/16623
**Category:** General
**Created:** [May 10, 2015, 11:14am UTC](https://discussions.flightaware.com/t/flight-alert/16623 "2015-05-10T11:14:08Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![jvcdcarlos](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@jvcdcarlos](https://discussions.flightaware.com/u/jvcdcarlos)
#### Post date: [May 10, 2015, 11:14am UTC](https://discussions.flightaware.com/t/flight-alert/16623/1 "2015-05-10T11:14:08Z")

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Hi, on last day 07/05 i have maked 3 alerts for flight Ryanair FR4599 from memmingen to porto because i have some familie members on board, i have set alert for landing and takeoff but all not works, i have check my spam folder and i dont have received any alert.  
any ideias?

Cheers

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### Author: ![jvcdcarlos](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@jvcdcarlos](https://discussions.flightaware.com/u/jvcdcarlos)
#### Post date: [May 15, 2015, 8:39am UTC](https://discussions.flightaware.com/t/flight-alert/16623/2 "2015-05-15T08:39:20Z")

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I have tried many more alerts and still not work, someone can take care of this?

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### Author: ![cbw](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/cbw/32/117000_2.png) [@cbw](https://discussions.flightaware.com/u/cbw)
#### Post date: [May 16, 2015, 4:16am UTC](https://discussions.flightaware.com/t/flight-alert/16623/3 "2015-05-16T04:16:25Z")

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I am sorry you are not receiving these alerts. I do not see any alerts on your account at this time. I will file a ticket with our development team and will get with you when I hear from them on what the issue seems to be.

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### Author: ![jvcdcarlos](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@jvcdcarlos](https://discussions.flightaware.com/u/jvcdcarlos)
#### Post date: [May 16, 2015, 4:27pm UTC](https://discussions.flightaware.com/t/flight-alert/16623/4 "2015-05-16T16:27:28Z")

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thanks im wainting for that.

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### Author: ![cbw](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/cbw/32/117000_2.png) [@cbw](https://discussions.flightaware.com/u/cbw)
#### Post date: [May 26, 2015, 7:27pm UTC](https://discussions.flightaware.com/t/flight-alert/16623/5 "2015-05-26T19:27:48Z")

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Our developer mentioned that the alert had a start date and end date for the alert on 06/05/15. There was no flight on that day and that would be why we did not send the alert.