Fix permissions?

I’m getting INVALID_ARGUMENT user is not allowed to file flight plan for SubmitFlightPlan (https://flightxml.flightaware.com/soap/FlightXML2b/SubmitFlightPlan)

Can someone fix my permissions? I called and they said to post here.

What tail number are you attempting to submit a flight plan for?

We only submit flight numbers not tail numbers. An example of the flight numbers would be ABR1740 or ABR1737

The error I get is " user is not allowed to file flight plan"