Error in GetFlightID

[error] => Backend processing error (2019-05-08T11:57:41)    how can i solve this type of error. please help me. my param is [ 'ident'=>'IGO2065','departureTime'=>1557381000];

This is the result of a flight not found error. A matching faFlightID could not be found for the supplied ident and departureTime.

I’ve filed a bug to produce a more accurate error message for no matching flight case.