# Error "FlightAware refuses to connect"

**URL:** <https://discussions.flightaware.com/t/error-flightaware-refuses-to-connect/70742>\
**Category:** FlightAware\
**Created:** [November 9, 2020, 9:44pm UTC](https://discussions.flightaware.com/t/error-flightaware-refuses-to-connect/70742 "2020-11-09T21:44:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![RFDSAUST](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/rfdsaust/32/73914_2.png) [@RFDSAUST](https://discussions.flightaware.com/u/RFDSAUST)\
**Post date:** [November 9, 2020, 9:44pm UTC](https://discussions.flightaware.com/t/error-flightaware-refuses-to-connect/70742/1 "2020-11-09T21:44:45Z")

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I have an API that we have used for 6 years with no issues. This morning the map is not showing on my website and the error message is “[Flightaware.com](http://Flightaware.com) refuses to connect”. Invoices are all current and account is active. Nothing has changed at my end and customer support sent me here to see if someone can help. Sigh.

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**Author:** ![obj](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/obj/32/118984_2.png) [@obj](https://discussions.flightaware.com/u/obj)\
**Post date:** [November 10, 2020, 3:19am UTC](https://discussions.flightaware.com/t/error-flightaware-refuses-to-connect/70742/2 "2020-11-10T03:19:11Z")

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Which API are you using?