# Crashing iPad

**URL:** <https://discussions.flightaware.com/t/crashing-ipad/13771>\
**Category:** General\
**Created:** [January 27, 2013, 6:50pm UTC](https://discussions.flightaware.com/t/crashing-ipad/13771 "2013-01-27T18:50:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![brucie1dog](https://avatars.discourse-cdn.com/v4/letter/b/b4bc9f/32.png) [@brucie1dog](https://discussions.flightaware.com/u/brucie1dog)\
**Post date:** [January 27, 2013, 6:50pm UTC](https://discussions.flightaware.com/t/crashing-ipad/13771/1 "2013-01-27T18:50:59Z")

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I use FlightAware on my iPad mostly. When I use the App version it doesn’t’t show the detail I am looking for when I use airport activity. When I use the browser version it shows all the detail I want but constantly crashed. I have been using FlightAware with my Original iPad. Any fixes for this? Will a new iPad stop this problem

Andy

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**Author:** ![TorstenHoff](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/torstenhoff/32/124941_2.png) [@TorstenHoff](https://discussions.flightaware.com/u/TorstenHoff)\
**Post date:** [January 27, 2013, 8:10pm UTC](https://discussions.flightaware.com/t/crashing-ipad/13771/2 "2013-01-27T20:10:15Z")

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I use both the app and the website on my iPad 2 with no issues. The iPad hasn’t been updated to the latest iOS and is still on iOS 5.1.1.

Have you tried going to Settings → Safari → Clear Cookies and Data? It will wipe out all your saved website logins and passwords but might be worth trying before you get a new iPad.

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**Author:** ![puddlejumper](https://avatars.discourse-cdn.com/v4/letter/p/898d66/32.png) [@puddlejumper](https://discussions.flightaware.com/u/puddlejumper)\
**Post date:** [August 18, 2013, 10:49pm UTC](https://discussions.flightaware.com/t/crashing-ipad/13771/3 "2013-08-18T22:49:02Z")

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I’m having the same problem on my iPad 1. Safari shuts down every time I try to view a tracked flight. At first I thought it had to do with ARINC’s re-direct to show a blocked aircraft, but it seems to happen all the time, regardless of which way I am accessing FlightAware.

I’m pretty sure I cleared my cookies, I’ll try that again. I’m using iOS 5.1.1.

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**Author:** ![mduell](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/mduell/32/115680_2.png) [@mduell](https://discussions.flightaware.com/u/mduell)\
**Post date:** [August 19, 2013, 3:26pm UTC](https://discussions.flightaware.com/t/crashing-ipad/13771/4 "2013-08-19T15:26:06Z")

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I don’t think the iPad 1 has enough memory to support our site.

If you’re on an iPad 2 or later and having any issues, please post the info from [flightaware.com/fix](http://flightaware.com/fix)

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**Author:** ![puddlejumper](https://avatars.discourse-cdn.com/v4/letter/p/898d66/32.png) [@puddlejumper](https://discussions.flightaware.com/u/puddlejumper)\
**Post date:** [August 19, 2013, 4:11pm UTC](https://discussions.flightaware.com/t/crashing-ipad/13771/5 "2013-08-19T16:11:16Z")

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Here you go:

> ✈ Session Diagnostics  
> Session Diagnostics

> Your browser is Mozilla/5.0 (iPad; CPU OS 5\_1\_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3  
> You are not using a mobile device  
> You may be behind a proxy
> 
> - x\_forwarded\_for: 74.110.109.124  
> Your public IP address is 74.110.109.124  
> You are currently logged in.  
> Your username is puddlejumper  
> Your user id is 2325  
> Your session id is a65f43bb60cc…e966bc074f34  
> You can accept cookies from FlightAware  
> You have successfully logged in to FlightAware with this machine and browser at least one time in the past.  
> You have never chosen a language (locale).  
> No default locale detected.  
> Your region is US US/en\_US  
> Your javascript is working fine.  
> Time (zulu) is Monday, 19-Aug-2013 16:04:54 GMT  
> JavaScript system clock: Mon Aug 19 2013 12:05:02 GMT-0400 (EDT)  
> JavaScript timezone offset: 240 minutes (4 hours)  
> Your account can view 7 months of flight history

I did try clearing cookies and data again. That didn’t seem to help. I apologize for you having to deal with me and my old dinosaur iPad 1. I didn’t think of it before, but I’ll try it out on my wife’s slightly newer iPad 2 and report back.

Thank you!

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**Author:** ![mduell](https://sea1.discourse-cdn.com/flex019/user_avatar/discussions.flightaware.com/mduell/32/115680_2.png) [@mduell](https://discussions.flightaware.com/u/mduell)\
**Post date:** [August 19, 2013, 4:13pm UTC](https://discussions.flightaware.com/t/crashing-ipad/13771/6 "2013-08-19T16:13:58Z")

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I got an update from our dev team I posted above - the iPad 1 doesn’t have enough memory available to Safari to render the site.

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**Author:** ![puddlejumper](https://avatars.discourse-cdn.com/v4/letter/p/898d66/32.png) [@puddlejumper](https://discussions.flightaware.com/u/puddlejumper)\
**Post date:** [August 19, 2013, 4:42pm UTC](https://discussions.flightaware.com/t/crashing-ipad/13771/7 "2013-08-19T16:42:16Z")

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I’ll be sure to close out any other running apps whenever I try to view FlightAware from now on. That has seemed to help some so far. It crashed right away when I tried the full screen window but simple tracking is usable.

Thanks for looking into it!
