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 Post subject: Dates for my alerts a day off
PostPosted: Sun Sep 18, 2011 3:56 pm 
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Joined: Fri Oct 17, 2008 8:00 pm
Posts: 7
The dates for setting up alerts are not correct. If I set the date for 2/4/2011, it will set it for 2/3/2011. If I set it for 2/5/2011, it sets it for 2/4/2011. Please advise


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Sun Sep 18, 2011 8:00 pm 
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FlightAware Staff
dbaker - FlightAware user avatar

Joined: Mon Jul 25, 2005 12:00 am
Posts: 1877
Location: FlightAware WHQ
Thanks for the report. How are you setting up the alerts and picking the date? Is it manually or from a flight page?


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Sun Sep 18, 2011 8:55 pm 
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Joined: Fri Oct 17, 2008 8:00 pm
Posts: 7
Manually


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Mon Sep 19, 2011 11:06 am 
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FlightAware Staff
Lucent - FlightAware user avatar

Joined: Mon Jul 25, 2005 11:00 pm
Posts: 85
Could you please visit http://lucent.flightaware.com/fix and paste the results?


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Mon Sep 19, 2011 11:08 am 
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Joined: Fri Oct 17, 2008 8:00 pm
Posts: 7
Session Diagnostics

Your browser is Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.1 (KHTML, like Gecko) Chrome/14.0.835.163 Safari/535.1
You are not using a mobile device
You may be behind a proxy
- x_forwarded_for: 24.164.2.6
Your public IP address is 24.164.2.6
You are currently logged in.
Your username is sambowomble
Your user id is 290971
Your session id is
You can accept cookies from FlightAware
You have successfully logged in to FlightAware with this machine and browser at least one time in the past.
You have never chosen a language (locale).
No default locale detected.
Your region is US US/en_US
Your javascript is working fine.
Time (zulu) is Monday, 19-Sep-2011 16:08:30 GMT
JavaScript system clock: Mon Sep 19 2011 12:08:35 GMT-0400 (Eastern Daylight Time)
JavaScript timezone offset: 240 minutes (4 hours)
Your account can view 4 months of flight history


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Mon Sep 19, 2011 11:12 am 
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Joined: Fri Oct 17, 2008 8:00 pm
Posts: 7
Tried with IE9 too and still same issue...


Session Diagnostics
•Your browser is Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
•You are not using a mobile device
•You may be behind a proxy
- x_forwarded_for: 24.164.2.6
•Your public IP address is 24.164.2.6
•You are currently logged in.
•Your username is sambowomble
•Your user id is 290971
•Your session id is
•You can accept cookies from FlightAware
•You have successfully logged in to FlightAware with this machine and browser at least one time in the past.
•You have never chosen a language (locale).
•No default locale detected.
•Your region is US US/en_US
•Your javascript is working fine.
•Time (zulu) is Monday, 19-Sep-2011 16:11:47 GMT
•JavaScript system clock: Mon Sep 19 12:11:51 EDT 2011
•JavaScript timezone offset: 240 minutes (4 hours)
•Your account can view 4 months of flight history


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Mon Sep 19, 2011 11:15 am 
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FlightAware Staff
Lucent - FlightAware user avatar

Joined: Mon Jul 25, 2005 11:00 pm
Posts: 85
You say 2/5/2011. That's 7 months ago. Am I misunderstanding something?


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Mon Sep 19, 2011 11:18 am 
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Joined: Fri Oct 17, 2008 8:00 pm
Posts: 7
I mean 2012. Im still stuck in the past lol


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Mon Sep 19, 2011 2:56 pm 
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FlightAware Staff
Lucent - FlightAware user avatar

Joined: Mon Jul 25, 2005 11:00 pm
Posts: 85
We have confirmed the problem exists and are working on a fix now. Thanks for your report.


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Mon Sep 19, 2011 5:19 pm 
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Joined: Fri Oct 17, 2008 8:00 pm
Posts: 7
OK, will wait patiently.


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Mon Sep 19, 2011 5:25 pm 
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FlightAware Staff
Lucent - FlightAware user avatar

Joined: Mon Jul 25, 2005 11:00 pm
Posts: 85
Fixed. Please confirm.


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 Post subject: Re: Dates for my alerts a day off
PostPosted: Mon Sep 19, 2011 5:29 pm 
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Joined: Fri Oct 17, 2008 8:00 pm
Posts: 7
This is why I come back to FlightAware over and over for my flight tracking needs. Quick fixes and excellent services. Thank you and I confirmed its working much better.


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