Flightfeeder not feeding data

Hi,

My flightfeeder is not feeding data since 2 days ago. It’s shown as “live 1 minute ago” in my stats page but the is no data being sent.

I’ve rebooted several times and checked the connectivity of the router it’s connected to. Everything seems fine. I can ping the flightfeeder from my router but dump 1090 web interface is not accessible.

Any tips of how to solve this issue?

Thanks,
Cheers,
António Lima

Hi Antonio,

A case has been made on your behalf. Please refer to your case #48220

Your issue will be resolved soon.

best regards,

Paul
FlightAware

Hello,

Received the flight feeder equipment one day back and completed installation, but i am also facing the same problem Feeder check in is showing as live but date feed is showing as 9 days ago in my status page and also i am not able to access using the local ip 192.168.169.7:8080.

please help me resolve this issue

ThanksRegards,
Kishore.

Hi Kishore,

A case has been made on your behalf. Please refer to your case #50244

Your issue will be resolved soon.

best regards,

Paul
FlightAware

Hi Paul,

Thank you… will update once the issue is solved.

Regards,
Kishore.

Hi Paul,

I, figured out what the problem is, the cable inside the box was not plugged-in (usb cable inside the box) once the cable was inserted firmly it is working normally.

Thank you for the support.

Regards,
Kishore.