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FlightAware iPhone App feedback thread
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dadalope
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Joined: 16 Jan 2009
Posts: 405
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PostPosted: Fri Oct 16, 2009 2:54 am    Post subject: Re: iPhone app has issues, still. Reply with quote

lieberma wrote:
I haven't had the need to "fix what works" and pony up the 10 bucks to upgrade the operating system of my Itouch (it's free for Iphone users) so, I live without the latest and greatest.

The 3.x upgrade for $10 was offered to me within 20 min of taking the iPod T out of the box, so I was very grouchy. But then I discovered that the old OS never remembered the security info for my home wireless network, so I was typing in the PW every few minutes. That's when I decided the $10 was part of the original purchase price. Mad I haven't been sorry I did that.

It might be getting about time for you to consider it again, for the FA app for example.
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lieberma
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Joined: 09 Sep 2005
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Location: KMBO - Sundowner N1943L


PostPosted: Fri Oct 16, 2009 3:13 am    Post subject: Re: iPhone app has issues, still. Reply with quote

dadalope wrote:
lieberma wrote:
I haven't had the need to "fix what works" and pony up the 10 bucks to upgrade the operating system of my Itouch (it's free for Iphone users) so, I live without the latest and greatest.

The 3.x upgrade for $10 was offered to me within 20 min of taking the iPod T out of the box, so I was very grouchy. But then I discovered that the old OS never remembered the security info for my home wireless network, so I was typing in the PW every few minutes. That's when I decided the $10 was part of the original purchase price. Mad I haven't been sorry I did that.

It might be getting about time for you to consider it again, for the FA app for example.


I am whispering this "quietly" as I don't want the Itouch Gods to turn against me. Other then some apps freezing, I have had not one ounce of problems like you describe

My wireless settings hold AND, I have it networked into my computer where I can copy files to the unit wirelessly instead of using Itunes software. App is called Discover (WIFI). This allows me to use it as a portable hard drive as well as play music or videos. The copying is done through any web browser and you access the Itouch via IP address on your wireless network.

I just hate the thought of fixing what works, no different then me continuing to use XP I guess on my home computer. I use it primarily for web browsing and the usual brainless games Very Happy that can be downloaded.

One tip I just learned this past weekend. For those apps that act cantankerous and stops the Itouch cold in it's tracks to a frozen state, if you hold the power button and push and hold the circular button, in about 5 seconds, this forces a hard reboot of the unit.
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pika1000
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Joined: 01 Nov 2005
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PostPosted: Fri Oct 16, 2009 3:14 am    Post subject: Re: iPhone app has issues, still. Reply with quote

lieberma wrote:
One tip I just learned this past weekend. For those apps that act cantankerous and stops the Itouch cold in it's tracks to a frozen state, if you hold the power button and push and hold the circular button, in about 5 seconds, this forces a hard reboot of the unit.


You just now figured that out??? Laughing
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lieberma
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Joined: 09 Sep 2005
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Location: KMBO - Sundowner N1943L


PostPosted: Fri Oct 16, 2009 3:17 am    Post subject: Re: iPhone app has issues, still. Reply with quote

pika1000 wrote:

You just now figured that out??? Laughing


I'm mechanically challenged Razz
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dcgjedde
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Joined: 07 Dec 2007
Posts: 459


PostPosted: Fri Oct 16, 2009 11:46 am    Post subject: Re: iPhone app has issues, still. Reply with quote

[/quote]I haven't had the need to "fix what works" and pony up the 10 bucks to upgrade the operating system of my Itouch (it's free for Iphone users) so, I live without the latest and greatest.[/quote]

What version do you currently use?

EDIT: The quote messed up, the question is addressed to lieberma
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dbeatle123



Joined: 07 Aug 2009
Posts: 1


PostPosted: Fri Oct 16, 2009 4:09 pm    Post subject: App crashes on tailnumber search Reply with quote

Hi all,

I think I found a bug in the new app. After you install if you try and search for a tailnumber (before having done anything else besides log in) the app crashes. I was able to do a tail number search after having searched for an airline flight but not before.

Looking forward to future updates.
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mduell
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Joined: 27 Jul 2005
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PostPosted: Fri Oct 16, 2009 4:29 pm    Post subject: Re: App crashes on tailnumber search Reply with quote

dbeatle123 wrote:
I think I found a bug in the new app. After you install if you try and search for a tailnumber (before having done anything else besides log in) the app crashes. I was able to do a tail number search after having searched for an airline flight but not before.


I'm unable to reproduce your issue. Does it only happen the first time that you open the app, or every time you open the app?
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lieberma
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Joined: 09 Sep 2005
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PostPosted: Fri Oct 16, 2009 5:39 pm    Post subject: Re: iPhone app has issues, still. Reply with quote

dcgjedde wrote:

What version do you currently use?


If I am looking under the correct area it says Version 2.2.1 (5H11a) under Settings, and then General.
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dcgjedde
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Joined: 07 Dec 2007
Posts: 459


PostPosted: Sat Oct 17, 2009 12:24 pm    Post subject: Re: iPhone app has issues, still. Reply with quote

lieberma wrote:
dcgjedde wrote:

What version do you currently use?


If I am looking under the correct area it says Version 2.2.1 (5H11a) under Settings, and then General.


No real reason to upgrade other than some app compatibility issues. The upgrade has caused me some problems with the Wi-Fi. The connection drops out randomly, and sometimes it "forgets" the password on a secure network...while being used.
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fishtaco254



Joined: 30 Sep 2009
Posts: 1


PostPosted: Mon Oct 19, 2009 1:41 am    Post subject: Reply with quote

I am so happy this app has finally come out. I love it. I work with american eagle and this make my life so much easier! Thanks, works great!
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Martlet66



Joined: 26 Aug 2007
Posts: 1


PostPosted: Sun Nov 08, 2009 5:23 pm    Post subject: Please fix the iphone app!! Reply with quote

I have used FA for years and just found the iPhone app. Sadly, it crashes repeatedly on my iPhone 3GS. FA, if you take a look at the comments in the app store, you can see that the app is seriously buggy. I haven't seen a worse "star" rating for a mainstream app.

Please take the time to make the app more stable (usable, even) before adding any new features.

Thanks!
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Craigjak



Joined: 16 Oct 2009
Posts: 2


PostPosted: Mon Nov 09, 2009 4:04 pm    Post subject: Reply with quote

I am new to this website and downloaded the iPhone 3GS App back in October. I really like the app since I commute across 3 times zones. No problems with it crashing but I do have a "user" question someone might be able to shed some light on.

When I am tracking a flight from coast-to-coast the departure time is correct for the local time zone (ie. 10:16AM), however the arrival status says 6:38PM UTC. It always appears correctly on the actual website, I double checked all my settings, yet the iPhone app still never corrects for local time zone?

Suggestions?
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mduell
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Joined: 27 Jul 2005
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PostPosted: Mon Nov 09, 2009 6:36 pm    Post subject: Reply with quote

Any airport with an unknown timezone gets UTC instead of local.

There's a bug in the current release where airports in Arizona are all unknown timezone, so they get UTC. We'll fix that in the next release.
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Craigjak



Joined: 16 Oct 2009
Posts: 2


PostPosted: Mon Nov 09, 2009 6:44 pm    Post subject: Reply with quote

That answers that, thank you very much for your time. Just out of curiosity, any idea when a new update may be available?
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mduell
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PostPosted: Mon Nov 09, 2009 7:36 pm    Post subject: Reply with quote

I don't have a date for it yet.
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mkutz
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Joined: 09 Nov 2005
Posts: 2


PostPosted: Wed Nov 11, 2009 8:45 pm    Post subject: iPhone app crashes Reply with quote

When I go in to the iPhone app, it comes up with the plane I'm tracking and the map at the bottom of the screen. When I tap the map, it switches pages, brings up the back button with a blank screen, then crashes. Any ideas?
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mduell
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PostPosted: Wed Nov 11, 2009 9:56 pm    Post subject: Reply with quote

I've confirmed the problem, working on a fix.
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mduell
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PostPosted: Wed Nov 11, 2009 10:56 pm    Post subject: Reply with quote

Thanks for the report, fixed.
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mkutz
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PostPosted: Thu Nov 12, 2009 3:45 pm    Post subject: Reply with quote

That was quick. So when does the update come out?
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mduell
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PostPosted: Thu Nov 12, 2009 4:26 pm    Post subject: Reply with quote

We fixed the big map issue server side. Is your client still crashing?
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